Do you know what matters most to your staff? We can find out.

Your customers are mobile. Catch them on the move with our new research tools.

Some choices follow us for life. But for most, there is always room for change.

Is your brand leading or lagging? Our survey and analysis tools can supply answers for the past and insight for the future.

Are your employees motivated, loyal, satisfied? Let's ask them.

Client & employee satisfaction

Whether between your business and your clients or your company's management and its employees, honest and open communication is key to a long-standing relationship. Do you know who your current and potential clients are, and if they enjoy their shopping or service experience with your company, whether it's a gas station, a clothes shop or a mobile provider?

Could our diary-tracking tools give you insight into how clients use your brand day in, day out, and how they might use it in the future? With a decade of experience and a multinational staff tuned into the particularities of the CEE market, our specialised tools can help you measure client and employee satisfaction and loyalty and actively work to improve it, strengthening your brand's best points and addressing any weaknesses, tracking the progress of the relationship over time.

Contact us

For more information on client and employee studies, please contact us by email and we'll get back to you promptly.

If you prefere to talk to us on the phone, you can call us on workdays between 9am and 5pm CET on +43 1 228 88 10.